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TERMS AND CONDITIONS

Customer Care

At Ivory Threadz, your satisfaction is our priority. Whether you have a question about your order, need product assistance, or just want to say hello, our Customer Care team is ready to support you.

📩 Contact Us

You can reach our support team through the following channels:

Email: ivorythreadz.in@gmail.com
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CET)
Closed on weekends and public holidays.

We aim to respond to all inquiries within 24–48 hours.

Privacy & Safety

Privacy Policy

Effective Date: [1 August 2025]

Welcome to Ivory Thraedz ("we", "our", or "us"). We are committed to protecting your personal data and your privacy rights under the General Data Protection Regulation (EU) 2016/679 (GDPR).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL].

1. Data Controller

The data controller responsible for your personal data is:

Ivory Threadz 
Eenhoorn 26, 1188Bk, Amstelveen
Email: ivorythreadz.in@gmail.com

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data – name, username or similar identifier

  • Contact Data – email address, phone number, postal address

  • Technical Data – IP address, browser type, operating system, device information

  • Usage Data – information on how you use our website

  • Marketing Data – preferences in receiving marketing from us

We do not knowingly collect data from children under the age of 16 without parental consent.

3. How We Collect Your Data

We collect data through:

  • Direct interactions (e.g., forms you fill out)

  • Automated technologies (e.g., cookies and analytics tools)

  • Third parties (e.g., social media plugins or marketing partners)

4. Legal Bases for Processing

We process your personal data on the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with a legal obligation

  • Our legitimate interests (e.g., improving services)

5. How We Use Your Data

We use your data to:

  • Provide, operate, and maintain our website

  • Improve user experience

  • Send updates, newsletters, or promotional materials (if you consent)

  • Comply with legal obligations

  • Protect our rights and prevent fraud

6. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through our [cookie banner or cookie settings link].

See our [Cookie Policy] for more details.

7. Data Sharing

We may share your data with:

  • Trusted third-party service providers (e.g., hosting, analytics, email)

  • Regulatory authorities, where required by law

  • Affiliates and business partners (with consent, where needed)

We do not sell your personal data.

8. International Data Transfers

If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law. After that, it will be securely deleted.

10. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct or delete your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability

To exercise your rights, contact us at: [Insert Email]

If you are not satisfied, you may also lodge a complaint with your local Data Protection Authority.

11. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

Last updated: [Insert Date]

14. Contact

For any questions about this Privacy Policy, contact us at:

Ivory Threadz
Email: ivorythreadz.in@gmail.com
Address: Eenhoorn,26,1188BK,Amstelveen

Wholesale Inquiries

Wholesale Inquiry

Interested in selling our products? Let’s grow together.

At Ivory Threadz, we proudly offer high-quality products that your customers will love. We welcome partnerships with retailers, boutiques, e-commerce stores, and distributors across Europe and beyond.

Whether you're a small local shop or a large-scale business, we’re here to support you with competitive pricing, reliable supply, and personalized service.

Why Partner with Us?

  • ✅ Premium Quality Products

  • 🚚 Fast & Reliable Shipping

  • 📦 Low Minimum Order Quantities

  • 🧾 Custom Orders Available

  • 🤝 Dedicated Wholesale Support

How to Apply

Please complete the form below or email us directly with your business details.

Required Information:

  • Your name & company name

  • Business address & VAT number (if applicable)

  • Website or social media links

  • Product(s) of interest

  • Estimated order volume and frequency

Once we receive your inquiry, our team will review it and get back to you within 1–3 business days.

Contact Us

📧 Email: Ivorythreadz.in@hmail.com

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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